Microsoft sculpt comfort mouse not connecting. Also, the back end of the mouse is heating up.

i do not find the mouse in the list of devices Jun 11, 2022 · I understand that you are having issues with the Microsoft Sculpt Ergonomic Mouse and the Microsoft Mouse & Keyboard application not working together. I had it for less than a year, wonder if there would be a replacement. Then a few months ago, it would freeze about once a day. Dec 1, 2021 · The Microsoft Sculpt Ergonomic Mouse is a bulbous, ergonomic mouse designed for office use and general productivity tasks. Open Mouse and Keyboard Center on one of the devices that Microsoft Bluetooth Ergonomic Mouse is paired with, and then select Smart Switch. I check the drivers and it says the device is working but i'm not getting any response from it. Click the Wireless tab, and then click Connect. Oct 7, 2017 · I do have Microsoft Mouse and Keyboard Center installed on both devices. It was available there at the moment. Between have windows 10 64 bit. First, switch your wireless mouse's connection to Bluetooth (usually via a switch or button on the bottom of the mouse. Handleiding Microsoft Sculpt Comfort Mouse 📖 lees gratis de Nederlandse Handleiding (76 pagina's) en de gebruiksaanwijzing voor het Sculpt Comfort Mouse of Muis Microsoft en vind de antwoorden op de meest gestelde vragen over dit product Apr 8, 2019 · Harassment is any behavior intended to disturb or upset a person or group of people. The problem in more detail is as following: * The device is detected in Mange Bluetooth devices successfully. Harassment is any behavior intended to disturb or upset a person or group of people. Jun 29, 2020 · I also have the same issue. Aug 20, 2016 · Microsoft's Sculpt Comfort is a dongle-free Windows wireless mouse that delivers superior ergonomics at a rock-bottom price. - Mouse is only used One last note: The keyboard/ mouse combo that Microsoft Keyboard and Mouse Center recognizes the device as is Microsoft Wireless Comfort Keyboard 5050. Follow the instructions in the wizard to connect your device. I have troubles with my Microsoft Sculpt Comfort Mouse. To change basic settings for your mouse, select Start > Settings > Bluetooth & devices > Mouse. Thank you for writing to Microsoft Community Forums. Is there mouse software installed in Settings > Apps > Apps & Features? Uninstall it to see if the problem stops. Which isn't the Microsoft Sculpt Ergonomic Desktop Keyboard I have, but I assume it's similar enough that's why it is recognized as that. Jan 27, 2017 · SEE: Microsoft Ink improvements foreshadow the end of the keyboard and mouse The Sculpt Ergonomic mouse. - Turn mouse off and on. Important: If you connect with a non-Microsoft Bluetooth transceiver, some advanced Mouse and Keyboard Center features may not work. It's really weird, the windows button on the mouse works still, but the cursor is no longer visible and the left, right and scroll buttons do not work. After unboxing and installing it i found that keyboard is not connecting with my computer. I've just bought Microsoft Sculpt Comfort Mouse. Mouse is not working and I have to press super hard. I like the sculpt comfort mouse because it's bigger and easier for me to handle due to some arthritis in my hands. Jun 13, 2020 · Hı, I just bought microsoft sculpt ergonomic keyboard, I plugged the USB but I can't pair with my MacBook. Aug 9, 2015 · the first is Microsoft Surface Pro, another is a different productor. I have tried the following: - Turn laptop off and on. Nov 11, 2022 · Check that the battery of the mouse is charged. I have followed the other soppurt posts- ran the troubleshoot and updated my drivers. I have downloaded the latest drivers from Microsoft, but it does not address the problem. Make sure that the receiver (dongle) is firmly plugged in to the computer. The first time I switched off the mouse and turned it back on to fix it. Sep 7, 2016 · Recently after an update to Windows 10, my Microsoft Sculpt Comfort Mouse stops working. In the past I've managed the problem by sleeping the PC and when it wakes, the mouse starts working again. You’ll see a list of the devices that are paired with your mouse, in the order they were paired. This problem might be caused due to outdated drivers or compatibility with Windows 10. May 31, 2020 · I had similar issue, left click worked intermittently (8/10), what is interesting is you could clearly hear the click as normal, I removed top cover and with screw driver I could push button with 100% response so what worked for me was to fiddle a bit with rubber piece, I kind of streched it down towards center of the mouse, after reassembling top cover it worked fine, perhaps the rubber piece Overview of the Microsoft Sculpt Keyboard. The keyboard works fine. However, I cannot find a pairing key on either the mouse, keyboard or dongle. Mar 1, 2016 · An authoritative answer by Microsoft engineer in the post Pairing Sculpt Comfort Mouse to Multiple Computers: Using the inbuilt feature in Windows, it is not possible to pair the mouse with multiple computers. Normally one would put the mouse in discovery mode and the system would find it (this is how it works in 8. I only have the mouse and not a combo keyboard set. My keyboard is not Download the Microsoft Mouse and Keyboard Center. Yesterday I got home to my room where my desktop pc stands and it Follow the description that applies to the type of mouse or keyboard connection. So I removed the device and tried to re pair the device with my PC and I get this. I just saying "Not connected". Another mouse will work and drive the system when connected via another USB dongle. Is there anything more you can advise? Don't know if my only recourse is going back to Microsoft asking for a refund, as the equipment is unusable for me. The keyboard is working fine but the mouse seems to go to sleep very quickly and takes too long to wake up. I investigated in Devices & Printers and the device no longer shows up there. 1) replaced all batteries -- 2) removed and re-inserted the bluetooth USB; 3) uninstalled both keyboard and mouse from my system (Device Manager); 4) rebooted; 5) Opened Device Manager -- updated software for each of the mouse and the keyboard; 6) re-booted. Apr 15, 2021 · I have a Microsoft USB Sculpt comfort keyboard and mouse being used with windows 10. When you use one of the Microsoft wireless devices (keyboard, mouse, and so on) that are listed in the "Applies to" section, the device may stop responding after several weeks of typical use, or you receive the following message: Oct 2, 2017 · Found a simple solution to my problem. My computer's Bluetooth recognized it immediately and I was able to install it. Moved from feedback. I recently purchased a new H3S-00003 and having a ton of problems setting this up. I use the "claw" grip where my index finger is on the left mouse button, my middle finger is on the mouse wheel, and my ring finger is on the right mouse button. - Mouse was never disciplined(as in throwing it against the wall or like hitting it because it doesn't listen). I already tried the solutions found on this forum (download the new drivers and so on) but it still doesn't work. I cannot add a Pin. Watch this video to learn how to connect them wirelessly. - Mouse did not fall. This type of connection usually does not require any additional accessories or keys. System B: Microsoft Sculpt Ergonomic Mouse + 1 wireless USB adapter - The mouse works with the wireless USB adapter that came with it. It features an ergonomic split layout, a cushioned palm rest, and a domed design to promote a more natural typing posture. I purchased it and installed it but Windows 8 doesn't recognize it in the Microsoft Mouse and Keyboard App. Symptoms. A few seconds later, the mouse is shown as "connected", but still does not work. Reply as soon as possible. Does this mouse need the associated keyboard to be recognized by my computer (that has Bluetooth and other Bluetooth devices paired / working)? No, the Microsoft Sculpt Comfort Keyboard does not come with a mouse. It has worked fine up until now, but for some reason the USB receiver does not seem to be detected anymore. The keyboard came with a USB "antenna" and it has worked great from day 1. </p><p>I've already tried updating drivers but it says its up to date. - Removed device under Device Manager. Rather Dec 30, 2019 · The mouse disconnects during use at seemingly random intervals. It has an ergonomic design, wireless connection and more. Unboxing Review & Setup of the Bluetooth Microsoft Sculpt Comfort Mouse in Windows 10 and comparison to a logitech gaming mouse wireless laser settings usbTh Oct 2, 2023 · Good morning! I have had my sculpt ergonomic devices (keyboard, mouse, number pad) for almost a year now, and the little USB receiver that plugs into my computer has stopped working. Thank you, Alex The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Oct 14, 2018 · My Microsoft Sculpt Comfort Mouse worked yesterday without any issue but today it won't connect. Windows 10 detects its name and connects successfully. Jul 19, 2013 · Hi Ross, Using the inbuilt feature in Windows, it is not possible to pair the mouse with multiple computers. Turning the mouse off and on has no effect. This may be a compatibility issue. I'm using Windows 10 and have the latest Microsoft Keyboard and Mouse Center installed. The problem is that it keeps on disconnecting requireing the reboot of the laptop. However, you could find some third party programs which perform the same process. It is not a physical issue as they do appear to connect for a minute or so when I first start my machine up. 2. 6 out of 5 stars 543 ratings Jul 8, 2017 · Hi all. The keyboard, mouse and numeric pad works perfectly well with my old surface pro 5 and lenovo thinkpad (running windows 10) even now. To get the app, see Mouse and Keyboard Center download. I have to press really hard to get the mouse buttons to work. However doing this dozens of times a day is extremely frustrating. Download the latest release of Mouse and Keyboard Center: 32-bit version Dec 7, 2015 · Having the same problem. I don't feel like I have to overextend to reach any of the buttons but nothing feels particularly cramped. 1). Whit Windows 8. Mar 10, 2015 · Sculpt Comfort Mouse is discovered via Windows 7 "My Bluetooth,", but will not connect I have been using the Microsoft Bluetooth Notebook Mouse 5000 with my Windows 7 laptop for several years. I have tried updating the driver software and have checked if it is enabled in device manager. Jun 6, 2013 · Original Title: Sculpt Comfort Keyboard . Any Suggestions/ Help is Appreciated! Thanks, Dylan Dec 8, 2015 · I've had my Sculpt Comfort Desktop set (keyboard and mouse, both wireless, both connecting through a single USB dongle) for just over 2 years now and they've worked fine, both with my old HP laptop and now with my new Surface 3. I inserted the dongle and the mouse works just fine out of the box, the keyboard and keypad however do not. The advanced design of Sculpt Ergonomic Mouse maximizes wrist comfort while making navigation effortless. I cannot for the life of me, figure out how to connect this to my laptop. Oct 17, 2014 · All worked fine until I wanted to perform the Microsoft Sculpt connection through BT. On its underside, there is a On/Off switch, the blue tracking light and NO connect button. I tried new batteries in both items and that did not help. On another laptop, Windows 8. But recently I have encountered an issue. 0), but after installation of the program, microsoft mouse and keyboard center Nov 20, 2015 · Since the Fall Update to Window 10 (November update / TH2) my Microsoft Sculpt Comfort Mouse is losing its connection to my Laptop. Today, only the wheel and the side window button are working. I tried to connect it in the different USB ports, every time is the same. Is there any way to get these devices to connect with the Sculpt Comfort Mouse when discoverable without having to un-pair and re-pair each time? Thanks. Original title: Can I use the transceiver for the Wireless Sculpt Comfort Keyboard to also pair with my Wireless Mouse 5000 (part of Wireless Comfort Desktop set)? I have Windows 10 and purchased a Microsoft Sculpt Comfort Mouse which stop working after a month or so. The Microsoft Sculpt Keyboard is a top-notch device! It offers great features to upgrade your typing. Dec 16, 2014 · I cannot get my Microsoft Sculpt Comfort mouse to remain consistently connected to my laptop (Win7 x64). The issue here is that after some time the left button of the Microsoft Sculpt Ergonomic Desktop combo mouse starts to miss some clicks. Jan 29, 2014 · I recently got a Microsoft sculpt comfort mouse, and I was able to pair the mouse first time. Now, I've bought Sculpt Comfort Mouse Bluetooth, and it is successfully recognized by Microsoft Mouse and Keyboard Center. This is unneeded bloatware. When I do the pairing for the first time, it works. The rest of the install didn't work. However; I wanted to configure my mouse in Microsoft Mouse and Keyboard Center (Ver 2. In windows 10, click start, settings, system, about - check if you are running 32bit or 64bit windows operating system Important: If you connect with a non-Microsoft Bluetooth transceiver, some advanced Mouse and Keyboard Center features may not work. Try getting the mouse to work again. I uninstalled but now can't find an internet connection to reinstall. Now with Windows 10, all mouse NOT work good, because the computers connect with the mouse, but only microsoft button (blue color) work on the I have a microsoft sculpt comfort mouse which has stopped working. I’ll certainly assist you with the issue. Jul 2, 2013 · blueooth microsoft comfort sculpt mouse will not connect to my hp pavilion computer running windows 8 . It looks that she establishes connection but does not connect to it. To fix this issue you must download the following file and save it. And the cursor is jumping around erratically. Keyboard green lights is on. Same problem with the keyboard, it works sometimes, doesn't work at all sometimes and other times the response on the has a significant lag. Feb 24, 2016 · I phoned Microsoft support to confirm that a replacement mouse would work with the existing bluetooth transceiver, which they said it would as long as it was the same type of mouse. Press and hold the Connect button on the USB transceiver for five seconds. Turn on Enable Smart switch . I am trying to connect both to the same dongle like it happens when you buy the set version, but unlike all the previous versions I can't seem to find a sync button. I also purchased (separately) the Microsoft Comfort Sculpt Mouse and Comfort Sculpt Keyboard. My Microsoft Sculpt BLUETOOTH mouse was working!!! I went into the bluetooth section of the Settings and to my surprise, my bluetooth was turned OFF. If you've just picked up a Windows laptop or tablet PC Jun 11, 2016 · I purchased a Microsoft Sculpt Comfort Mouse (Bluetooth) about a year ago, and it was working fine until a few months ago. Windows theme packs Feb 12, 2018 · I reinstalled the dongle but the keyboard and mouse did not work at all. Microsoft Sculpt Ergonomic Mouse, Black - Wireless Mouse for Natural Wrist Comfort with 4-Way Scroll Wheel for PC/Laptop/Desktop, works with Mac/Windows 8/10/11 Computers Brand: Microsoft 4. The Bluetooth Support Service is running (automatic startup). Apr 20, 2022 · Hi, I am using the Sculpt Ergonomic Desktop set. I have 0 idea what I did wrong. After connecting the mouse and using it for couple of minutes, it just disconnects from the Bluetooth and i have to wait a bit for it to connect and in some cases i have to turn off the mouse and turn it on again. You should ask the person given to you if he/she still have it since you wont be able to use it without its own receiver. Dec 27, 2017 · My Microsoft Sculpt keyboard conntected with no problems but my mouse will not connect. mousekeyboardcenter_64bit_eng_2. Threats include any threat of violence, or harm to another. Dec 8, 2012 · Problem is, I cannot get the transceiver from the new keyboard to locate and pair with the Wireless Mouse 5000. I disable the radio adapter. I've installed, uninstalled and reinstalled the latest drivers to no avail. And now after 5 more years the usb dongle is stopping sometimes, I need to hard press it to one side to make it work, after such pressure for 5 mins it works without pressure. As of now we would suggest you to use the normal USB key board and mouse, and login to the pc and perform the below methods and check if that helps. The device recognizes it, but will not actually connect. Disabling power management for the mouse has no effect. Is there a way to do this?! Please advise. 1. If you are prompted for a passkey, select No passkey. Then I went into the Device Manager and uninstalled ALL instances of ANY mouse. Bluetooth keyboards and mouse devices use a Bluetooth connection built into the PC. I have troubleshooted the bluetooth settings and it told me the bluetooth radio status was fixed but that still did not solve the problem. While it's likely you already have the most recent driver, you can try fixing it by updating the driver. I do see a Microsoft Wireless Transceiver listed, but again, I suspect it's for the USB mouse. I have downloaded the driver for Windows 10 64-bit. ) Mar 25, 2014 · I bought a new bluetooth mouse, precisely the Microsoft Sculpt Comfort Mouse, but it does not work properly. </p><p>It appears as connected in devices and printers but when I go to mouse and keyboard center program it tells me there is no device detected. The second time I'm not sure what happened but it seemed to come back after a couple minutes. Tired everything - even reinstalled my Bluetooth drivers, mouse drivers. It features a right-handed, angled design with a "scoop" to cradle your thumb during use and promote a more natural wrist posture to reduce wrist strain. Then I rebooted. So I am sure that my laptop has integrated bluetooth, and have experience connecting a Microsoft bluetooth product in the past. So I went searching for a new keyboard that is optimized for Windows 8 and I found the Sculpt Comfort Keyboard on the Microsoft site. But the keyboard still isn't recognized. Also, the back end of the mouse is heating up. I tried the mouse with a different PC and it connected perfectly. Nov 1, 2013 · I have the Sculpt Ergonomic Desktop and my mouse has stopped responding when plugged into my Surface Pro 2. I checked the batteries, they are fine and a little green light appears between the spacebar keys. In the middle of use, it stops working. Most of the time I have to click a button to re-activate it. I removed the device and turned it on again, and still not working. Bluetooth is enabled on my laptop. I am not familiar with what that entails. Aug 25, 2017 · After installing the driver the Bluetooth tab was now there meaning I could connect to Bluetooth devices. Remove all HID input devices I don't have a spare keyboard - only have laptops in the house. Other Bluetooth software might work but is not supported. However, your PC must also support Bluetooth. Plug in a spare USB mouse. It relieves strain Aug 9, 2014 · I bought the Microsoft Sculpt Ergonomic Mouse and the sculpt ergonomic keyboard separate. Since about the middle of November 2015 (I guess after one the Windows 10 updates) the Microsoft Sculpt Ergonomic mouse and keyboard stop responding randomly. Jul 8, 2015 · I have a Microsoft wireless laser mouse 5000. I am hoping to Jan 4, 2019 · I own a Microsoft Sculpt Comfort wireless keyboard and mouse. what gives?. Dec 1, 2013 · Hello. I have done everything I can find to troubleshoot. Verify that you have selected the Bluetooth keyboard that uses your First Connect transceiver. Mar 23, 2020 · Hi, Thank you for writing to Microsoft Community Forums. Connecting to Bluetooth went fine. It is not currently communicating with the lap top. 1 the mouse work good with these computer. Shaped to encourage a more natural hand, wrist, and forearm posture, Sculpt Ergonomic Mouse helps prevent the pain of repetitive stress injuries. I found out that the problem it should be the power management system, so in the Device Manager I disabled the ability to turn off the bluetooth adapter to save energy. I connect the dongle and it is detected - I also tried updating the drivers, installing Microsoft Mouse and Keyboard center. The Microsoft Connection Wizard displays. If you do not get the No Passkey option, try to enter 0000 as a passkey by using your keyboard. On the back of the Microsoft Sculpt Comfort mouse we used as an example, there is a switch for turning on the mouse. 4Ghz transceiver is still working. Dec 28, 2013 · I have installed a Bluetooth MS Sculpt Comfort mouse on my Toshiba Satellite with Windows 8. Apr 29, 2016 · I thought I had posted this issue before but couldn't find it in a search, so here we go: I just recently bought a Microsoft Sculpt Comfort Mouse, Bluetooth; I have Windows 10; The mouse works for the most part except when I try to scroll UP; I can scroll down on a page, then when I try to scroll back up, the pointer just stalls, sits there May 20, 2019 · Both keyboard and mouse are failing to connect. Sarah Tew/CNET. I found a workaround to the problem by each time it happened, turned off Bluetooth in windows (10), and then turned it on again each time it froze. Is there something else I can use to see what's starting in the back group so I can disable it? Nov 29, 2015 · I just updated to windows 10 and as usual problems of upgrade start to show up :D, where my Microsoft Sculpt Comfort Mouse doesn't want to connect. Thank you, Bill Jun 9, 2013 · Everything were fine until suddenly mouse just disconnected and now when I try to pair it, it doesn't do anything. Feb 16, 2019 · The mouse was connected to my pc until on Monday I connected the mouse to another PC. When i go to Add a Device, i am not able to see the mouse and proceed with pairing the mouse. Use your laptop trackpad. Jul 25, 2014 · - Restarting both the laptop and the mouse (removing and reinserting batteries). Adjust the mouse settings in Settings > Devices > Mouse, checking all settings including the Additonal Mouse Options box - check Settings on all tabs. There's not much going on aesthetically except the blue Windows button on the side and a Microsoft logo at the top. I cannot get the mouse to work I have done everything that is suggested. I pressed the Bluetooth button under my mouse as shown until the red and green lights were flashing but my laptop couldn't discover the mouse. I've already tried: Nov 28, 2013 · I purchased a new Gateway computer that's running Window 8 (64-bit). Mar 23, 2016 · Try downloading and installing the windows 10 driver for your Microsoft Sculpt Mouse. But I Jun 21, 2018 · - Both the keyboard and mouse work with the wireless USB adapter that came with them. Jan 4, 2016 · Hi, I am using a MS sculpt mouse and since upgrading to Windows 10 from Windows 8, the mouse keeps freezing after a short period of inactivity. Apr 2, 2020 · Recently as soon as I connect the dongle of my Microsoft mouse to my laptop, the explorer of Windows 10 starts to behave strangely, such that I can't click any opened windows anymore and I have to unplug the dongle and restart the laptop in order to fix it. Feb 25, 2020 · I had Microsoft Sculpt Ergonomic Desktop for 1. Tried new batteries, moved transceiver to different USB ports, multiple reboots, updated drivers but still not driving cursor yet lights up and vibrates etc. I'm not a newbie, btw. Connect the Mouse With Bluetooth The majority of wireless mice also connect to your computer via Bluetooth, bypassing the need to insert a USB receiver. Let’s explore the awesome aspects of this keyboard: Ergonomic Design: It’s crafted to promote a natural hand posture. Distaster! All is lost! However, I tried deleting the mouse from Devices and Printers (which worked), and then reconnecting my mouse, which worked! I haven't restarted my computer yet since successfully reconnecting, so we'll see if this solution is persistent. After looking at some posts. Transmitter installs correctly and mouse is working well, but keyboard is not working at all. Microsoft Ergonomic Sculpt Keyboard Mouse Desktop Set review. I don't want to use mouse but ı want to use keyboard. As I can see it, you need another mouse, with the following choices : Get a Bluetooth mouse advertised as having multi-pairing capabilities Mar 6, 2016 · Just got a new Surface Pro 4 replacement because the old one was defective, but I didn't click Remove Device for my Bluetooth sculpt comfort mouse, so it keeps looking for my old surface and won't Oct 27, 2013 · I took it from Microsoft Hardware website. two are microsoft sculpt mice and on is a logitech 557. I checked bluetooth connection with 2 different phones and they work with both Feb 10, 2016 · Just bought a Sculpt Comfort Mouse last night, and the wheel has died on me twice. The mouse is another issue. Report back all results for possible other things to try. After i had restarted by machine, my mouse stopped working. I tried connecting on 2 different systems that uses Windows 10, a desktop and my gaming laptop (i5 and i7 systems). I bought another Microsoft Sculpt Comfort mouse, which is identical except for the fact that the new one has a bluetooth button on the underside to make the mouse Mar 15, 2017 · Microsoft Ergonomic Sculpt Mouse Scroll WHEEL not working This mouse isn't that old and already issues - worked fine since I have had it, then all of a sudden the scroll button doesn't work. I like the keyboard and mouse shape that makes me feeling comfortable when using it. It is less than 14 days old and it has been working with the current system. 6 4. Jack N. 1 and I'm Apr 24, 2014 · <Original title: how do I connect a Microsoft sculpt ergonimic mouse to a Microsoft sculpt keyboard dongle> Hi, I already have a microsoft sculpt keyboard connected by wireless, so when my old mouse broke I bought a microsoft sculpt mouse in the expectation that these are compatable. Keyboard: All-in-One Media Keyboard, Microsoft Designer Compact Keyboard, Microsoft Number Pad, Microsoft Modern Keyboard, Microsoft Bluetooth Keyboard (NEW), Sculpt Mobile Keyboard, Universal Foldable Keyboard, Wedge Mobile Keyboard, Wedge Mobile Keyboard, Universal Mobile Keyboard, Microsoft Wired Ergonomic Keyboard (NEW), Internet Keyboard Pro, Microsoft Arc Keyboard, Natural Ergo Keyboard Jan 23, 2024 · 8. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. Sep 7, 2018 · MS Sculpt Comfort Mouse has stopped working. Even after I do find such a site, what do I need to do to get the mouse working again. Mouse and Keyboard Center helps you personalize and customize how you work on your PC. Oct 7, 2020 · I just bought a new Microsoft Sculpt keyboard and mouse. Have even reset my surace device with a clean install and it still does not work. Jan 5, 2017 · I have a brand new Microsoft Sculpt Comfort Mouse which I use with my Surface 3, it works great! However I tried connecting it to my laptop and it connected fine the first time. Restarted my laptop each time. I assume because the Instructions were for Windows 8. Toshiba Bluetooth software is known to work in most cases. * The device is paired successfully. Sculpt Comfort Mouse features Bluetooth connectivity, so you can easily pair your device with your PC or tablet and not worry about using cords or transceivers. I am having an issue that the connection is intermittent. Since the USB dongle and the keyboard are a pair and not replaceable, I simply swapped the keyboard controller from the keyboard with a dongle to the new keyboard without the dongle. In Device Manager, under Bluetooth uninstall Jan 4, 2016 · I have a Microsoft Sculpt Ergonomic Desktop (Keyboard + Mouse) running on a Dell Inspiron 15 3000 Series with Windows 10 Enterprise 64 bits. Dec 24, 2015 · A new Microsoft bluetooth sculpt comfort mouse i bought will not connect to the machine after being paired. There are other threads and help requests about the same issue, but without a proper resolution. I found some related posts in the forum, and I have had this kind of problem, but that post has not been updated and finally solved. What I would like to do is connect the keyboard from System A to the wireless USB adapter in System B. Feb 11, 2014 · All three models of built-in Bluetooth Microsoft mice (Microsoft Scuplt Touch, Sculpt Comfort & Bluetooth Notebook Mouse 5000) started working perfectly without any sudden disconnects or freezing; The overall mouse operations also became lot smoother and predictable; Nov 6, 2014 · I realize that everything in the Bluetooth category but the Radio Adapter is gone - including Device Identification Service, Microsoft Bluetooth Enumerator, Microsoft Bluetooth LE Enumerator, Sculpt Comfort Mouse, Service Discovery Service, and Surface Pen. This app is not available for Windows S mode. The keyboard and mouse display ready to pair. - Pair other devices (they're working) - Pair the mouse to other devices (it works). It did not connect and I presume that the driver needs to be downloaded. Type Troubleshoot in Windows Start Search Box > Click Troubleshoot > Click Hardware and Devices > Click Run the troubleshooter and follow onscreen directions. I am using Windows 10. Jul 14, 2024 · The Microsoft Sculpt Ergonomic Keyboard is a popular keyboard designed with comfort in mind. Uninstall the old mouse and keyboard center and then run the above file. Oct 14, 2021 · I don't see it listed in the Devices and Printers - I do see a HID-compliant Mouse (I think it's the mouse using a USB connection). Troubleshooting said to uninstall Bluetooth and then reinstall. It has a solid, premium feel, and the buttons are responsive and have a satisfying click. (Less than 15cm to be exact and no external interference from other non-isotopic radio frequency devices). The mouse is only two months old. May 3, 2024 · 📺 Pair your Microsoft Sculpt Ergonomic Keyboard & Mouse with Bluetooth effortlessly. Here's how: Oct 20, 2020 · - Put the 2. 173. Jun 21, 2015 · Microsoft sculpt comfort mouse paired but not responding <p>The device is paired and all, but it doesn't respond. I re-enable it. exe. #microsoft Apr 3, 2020 · I have a Microsoft 'Sculpt Ergonomic Desktop' (keyboard, mouse, number pad, dongle) model L5V-0000?. And with Microsoft BlueTrack Technology, you have Oct 23, 2017 · An outdated driver may cause an issue when connecting your devices to your computer. 1 detects unknown bluetooth device and then can't connect - the computer is Lenovo ThinkPad T540p. The absence of a bundled mouse allows users to choose a mouse that best suits their needs and preferences. Dec 4, 2019 · Upon checking you keyboard it seems that it supposed to be a combo unit, meaning it should also have a wireless mouse and a dedicated reciever. Dec 21, 2021 · I have three bluetooth mice and my new surface pro 8 will not connect to any of them. Nov 1, 2017 · If your computer includes a built-in Bluetooth transceiver or if you have an external USB Bluetooth transceiver, you may be able to use it to connect your device without using a Microsoft USB transceiver. I understand that you want to connect Microsoft Sculpt Ergonomic Desktop to your computer. I appreciate the efforts taken by you in resolving the issue. 1. Yes - I have exactly the same problem. When will this be corrected? Sep 4, 2010 · A Microsoft Bluetooth mouse does not require a passkey to connect to the computer. when i pair it it seems ok but it will never stay connected or work. - Microsoft Sculpt Comfort Mouse refuses to pair with Windows 10 (installed in Boot Camp on MacBook Pro) - So far I did as follows: started Windows, opened Settings - Bluetooth box, then turn my mouse on, then pressed and held the 'pairing' button on it, the mouse appears on the list of discovered devices, I select 'Pair' and after a Streamlined curves maximize comfort . Method 1: Aug 5, 2021 · It seems like this is an issue for many Microsoft Ergonomic Sculpt mouse users. 📖 In 6 steps: Jun 3, 2017 · I used another mouse to turn off the Bluetooth, under settings. Bluetooth shows the Microsoft Sculpt Comfort mouse is connected, however the mouse does not function. It finds the units but will not connect. The blue light at the bottom is not on, even when I toggle the on/off button. But even though it was there, my Bluetooth could not locate my mouse. Original title: bluetooth devices Includes the Sculpt Ergonomic Mouse . When I came back to my office the mouse would not connect with my PC. I then went back to using it on the surface and I now can't connect it to the laptop again as it does not show up in the Add a Bluetooth Device menu. - Removed device under bluetooth settings and tried to add device but never appeared. 2 - Take actions related to mouse (Check after each step A, B and C) Sep 9, 2015 · Yesterday arrived my Microsoft Sculpt Ergonomic Desktop I ordered from Amazon. This is on Lenovo ThinkPad E560. So here is a tip that helped me. The Sculpt Ergonomic Mouse, shown in Figure I, also took a bit of getting used to. Also, during this brief period where it works (and for a few seconds while "removing device"), Microsoft Mouse and Keyboard center will register the mouse as connected and be able to identify it as a Sculpt Comfort Mouse. However in 10TP it simply did not find the mouse. Aug 23, 2015 · I got this new mouse about a week ago, and was working fine. Restart Windows; Do steps 1 and 2 using the other mouse. I've read the other similar thread where the OP was not able to connect but in the end updated the drivers and it worked. Any other suggestions? The right click on the mouse stopped working so I ordered a new Sculpt Mouse (link below) however this one I'm having trouble connecting to the transeiver from my previous keyboard/mouse combo. this problem has been persistent since purchase of the pro 8 last month. If you want to change the button functions, scroll options, and more, download the Microsoft Mouse and Keyboard Center. Plug the Microsoft wireless USB transceiver in. Press it and the mouse will turn on. Jul 16, 2024 · I recently got a Microsoft Sculpt Ergonomic Keyboard and Mouse set, complete with keypad. * I got the ready to pair button . Does anybody know Jan 26, 2016 · See subj. Jul 7, 2020 · I have Microsoft Sculpt Ergonomic Mouse and Keyboard. When I connect this mouse I do not have the scroll problems. My computer doesn't have bluetooth so I purchased a Asus USB-BT211. No dice. Refer the following link for more information: I bought a Microsoft Sculpt Comfort bundle last week (Keyboard + Mouse: Connection by USB, NOT bluetooth) My keyboard and mouse works fine and I have no problem using it. It was completely fine before the update. I have two microsoft sculpt comfort mouse. Jan 7, 2016 · I got a Microsoft sculpt comfort Bluetooth mouse, I’m running windows 10. Sep 11, 2015 · I’m sorry to know that Microsoft Sculpt Comfort Mouse not connecting to Tablet. Nov 5, 2023 · The comfort mouse has stopped working and now needs a pin. Microsoft definitely needs to look into this, as these mice are costly, but the support is not there. Comfort: The Sculpt Comfort mouse fits my hand well. I unbox, set up and review the whole set so you can get a good idea before purchasing. Keyboard on the same 2. Sometimes the scroll wheel doesn't work. I tried the start up procedure which has a blinking green red light allowing it to be recognized by the lap top. I have downloaded the Mouse and Mouse: Microsoft Ocean Plastic Mouse, Wireless Mouse 2000, Microsoft Bluetooth Ergonomic Mouse (NEW), Microsoft Wedge Mouse, Sculpt Mobile Mouse, Comfort Mouse 4500, Bluetooth Notebook Mouse, Sculpt Touch Mouse, Designer Bluetooth Mouse, Surface Arc Mouse, Wireless Mobile Mouse 4000, Wheel Mouse Optical, Microsoft Arc Mouse, Microsoft Modern Mouse, Microsoft Precision Mouse, Wireless Mobile Jun 27, 2023 · In terms of build quality, the Microsoft Sculpt Comfort Mouse is well-constructed and feels sturdy in hand. I understand that you are unable to connect your Microsoft Sculpt Wireless keyboard to your computer. May 15, 2018 · here's how I resolved my issue/s. In fact, it periodically freezes. Feb 5, 2016 · Harassment is any behavior intended to disturb or upset a person or group of people. Mouse and Keyboard Center is designed to work with the Microsoft Bluetooth software. There, I see that it is indeed detected and I can change the settings - but the mouse/keyboard clicking/moves doesn't seem to be recognized by the computer. There is no First Connect Button on the USB No pair buttons on the keyboard or mouse. Anyone know how to fix? Dec 27, 2015 · My sculpt comfort mouse isn't working. I have to then go into the Bluetooth settings, remove Dec 25, 2015 · Original Title:Bill Belden W8TQZ I have a Sculpt Comfort Mouse. Mouse: Microsoft Ocean Plastic Mouse, Wireless Mouse 2000, Microsoft Bluetooth Ergonomic Mouse (NEW), Microsoft Wedge Mouse, Sculpt Mobile Mouse, Comfort Mouse 4500, Bluetooth Notebook Mouse, Sculpt Touch Mouse, Designer Bluetooth Mouse, Surface Arc Mouse, Wireless Mobile Mouse 4000, Wheel Mouse Optical, Microsoft Arc Mouse, Microsoft Modern Mouse, Microsoft Precision Mouse, Wireless Mobile Jun 6, 2018 · So my problem is that since the upgrade to Windows 10 version 1803 (the April update) I have trouble connecting to my Microsoft Sculpt Comfort mouse via Bluetooth. Aug 7, 2017 · I have a Sculpt Comfort Mouse for my Dell laptop. 4Ghz receiver close to the mouse to prove that it's not signal related. Aug 28, 2018 · My keyboard and mouse are no longer connecting properly to my computer. The Microsoft Sculpt Comfort Mouse is a wireless computer mouse designed for use with PCs and servers. 5 years and the usb dongle stopped receiving data from the keyboard and mouse, I replaced it on warranty. 4 GHz RF wireless frequency, providing a reliable connection with a range of up to 10 meters. It pairs fine but whenever it is left for a minute or so the mouse goes into standby and doesn't re-connect. But still the mouse keeps to freeze. Insert them and then look on the back of the mouse. When I try to sync the mouse I see it, but Nov 12, 2015 · I have a Microsoft Sculpt Comfort Mouse. I can use the Microsoft Sculpt Comfort keyboard and mouse again at this Jun 30, 2021 · Microsoft Sculpt Comfort Desktop Keyboard 1531/Mouse 1557/USB 1461 S/N - 0509800770767. Nothing is showing up in the adding Bluetooth/wireless sections. Jul 15, 2014 · When I restarted, the Sculpt Comfort still showed up. thank you. 0. BlueTrack Technology Take advantage of BlueTrack Technology, which combines the power of optical with the precision of laser for remarkable tracking on virtually any surface. The mouse and number pad are working fine but the keyboard isn't. Wired keyboards and mouse devices connect directly to your PC with a USB cable. However, it can be used alongside a separate mouse for a complete desktop setup. Apr 14, 2022 · My ergonomic sculpt mouse, keyboard and numeric pad will not work with my surface pro 8 running on Windows 11. 162. At the moment I am typing on a keyboard that connects to my computer via USB and a laser mouse that also connects to the computer via USB. The following steps seem to work. Any Bluetooth mouse will need batteries before you can use it. I could press it and do smooth scrolling but now won't even do that. This is a bad deal. It operates on a 2. Sometimes the mouse will not work at all, sometimes it will lag. Mar 14, 2019 · 1 - Use the Hardware & Devices Troubleshooter. Nov 11, 2014 · Remove the Microsoft wireless USB transceiver. The computer doesn't respond to input from the mouse or keyboard, and the receiver doesn't even appear in the Device Manager list. I can connect it to my computer but when I move it, the cursor won't move. This is where you will generally find the buttons for interacting with the mouse. I have two pairs of the ergonomic mouse/keyboard set, one works fine and the other set is not. -or- Start IntelliType Pro. chnwd rcjnxq jehr yffm efkzkhgja iqcjvx zihbi qpwxgu fdv cbivtbhq